Effective Date: 08/02/2025
At Gramin Bytes, we strive to provide efficient and reliable shipping services to ensure your products arrive on time and in good condition. This Shipping and Delivery Policy explains the details of our shipping process, including shipping methods, delivery times, and charges.
1. Shipping Locations
We currently offer shipping to addresses within India. Unfortunately, we do not ship internationally at this time. However, we are working on expanding our shipping services in the future, and we will notify our customers if international shipping becomes available.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs. Shipping times and methods may vary depending on your location and the shipping service selected. Typical delivery times are as follows:
- Standard Shipping: Delivery within [insert number of days] business days from the date the order is processed.
- Express Shipping: Delivery within [insert number of days] business days from the date the order is processed.
Please note that delivery times may vary based on factors such as location, holidays, and unforeseen delays caused by the shipping provider.
3. Order Processing Time
Orders are typically processed within [insert number of hours/days] after payment is confirmed. Orders placed on weekends or public holidays may be processed the next business day. You will receive a confirmation email with the order details, including the estimated shipping date.
4. Shipping Charges
Shipping charges are calculated based on the delivery address and the shipping method you choose. You will be able to view the shipping cost before completing your order at checkout. Shipping fees may vary depending on the weight and size of your order.
5. Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number and a link to track your order. You can use the tracking number to check the status of your shipment directly on the shipping provider’s website.
Please note that it may take up to [insert number of hours/days] for tracking information to update in the system.
6. Delivery Issues and Delays
While we strive to ensure timely deliveries, there may be unexpected delays beyond our control, such as extreme weather conditions, natural disasters, or issues with the courier service. We are not responsible for any delays caused by the shipping provider or unforeseen circumstances.
If your order does not arrive within the estimated delivery time, please contact us at info@graminbytes.com or +91 9720486349, and we will assist you in tracking the status of your order.
7. Missing or Damaged Items
If you receive a package with missing or damaged items, please notify us immediately within [insert number of days] days of receiving your shipment. You can reach out to us at info@graminbytes.com or call +91 9720486349. Please provide the following details to help us resolve the issue:
- Order number
- Product(s) that are missing or damaged
- Photos of the damaged items (if applicable)
We will investigate the issue and offer you a resolution, which may include sending a replacement or processing a refund for the damaged or missing items.
8. Address Accuracy
Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for delivery failures or delays caused by incorrect or incomplete address information. If there is an error in the shipping address, please contact us as soon as possible, and we will do our best to make adjustments before the order is shipped.
9. Return to Sender
If a package is returned to us due to an incorrect or incomplete address, or if the recipient is unavailable to accept the delivery, we will contact you to arrange a re-shipment. Re-shipment charges may apply, and we will notify you of the additional costs.
10. Customer Support
If you have any questions or need assistance with your order, shipping, or delivery, please feel free to reach out to our customer support team. We are happy to help!
Contact Information:
Gramin Bytes
Email: info@graminbytes.com
Phone: +91 9720486349
Office: Plot No.46, Melford City-2, Rohta Road, Near Indian Oil Petrol Pump, Nand Vihar, Meerut, Uttar Pradesh-250001.